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Problem adding Tidal service to ickstream

Re: Problem adding Tidal service to ickstream

Postby 84tiger » Thu Jan 07, 2016 12:52 am

remd wrote:84tiger, you probably have several ickStream accounts then, one with the service and the other with the players. Could you send your Accounts login names to support @ ickstream.com and we can check.


Problem solved - I had created two accounts in ickStream which caused my problems. Thanks for your help with this. :D
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Re: Problem adding Tidal service to ickstream

Postby R1200CL » Fri Jan 08, 2016 12:25 am

rmed

I've got a similar problem described here:
http://forums.slimdevices.com/showthrea ... post841848
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Re: Problem adding Tidal service to ickstream

Postby R1200CL » Fri Jan 08, 2016 4:43 pm

84tiger wrote:The track is "I Believe (When I Fall In Love With You It Will Be Forever)" by Peter Frampton on album Frampton's Camel. I had created a playlist of Frampton music - complete albums starting with Wind of Change followed by this album followed by Somethin's Happening right up to his most recent stuff. Streaming would always fail at the end of this track - right before the next track "White Sugar". I deleted "I Believe" and the playlist has streamed perfectly all day. I have a similar problem with an Eagles playlist that I haven't had time to fix yet. Perhaps the title of this track is so long it creates a problem for Tidal ;) .


I've added that track to a album I was playing. No problem here. I suggest you try to add it again to your playlist and see if that helps.
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Re: Problem adding Tidal service to ickstream

Postby 84tiger » Fri Jan 08, 2016 6:17 pm

I rebuilt the entire playlist from scratch and streamed it thru ickStream and didn't have any issues with that track or any other in that playlist. I am going to do some more testing - with my setup perhaps streaming Tidal thru ickStream is more stable than using the Tidal app from mysb.com.
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Re: Problem adding Tidal service to ickstream

Postby remd » Sun Jan 10, 2016 9:07 pm

R1200CL wrote:rmed

I've got a similar problem described here:
http://forums.slimdevices.com/showthrea ... post841848


Your account seems fine.
Could you share some logs ? (You can send them to support @ ickstream.com , or PM)
To do so set the ickStream logs to "debug" in lms, settings, advanced, then try to browse the Tidal app in and share the server.logs from lms, settings, information.

If we don't see anything conclusive, you could also try to remove Tidal from your ickStream account (in cloud.ickstream.com) and add it again.
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Re: Problem adding Tidal service to ickstream

Postby R1200CL » Mon Jan 11, 2016 3:50 am

Logfile sent
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Re: Problem adding Tidal service to ickstream

Postby remd » Tue Jan 12, 2016 8:47 pm

R1200CL wrote:Logfile sent

Ok thx, we'll check if we see anything
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Re: Problem adding Tidal service to ickstream

Postby remd » Tue Jan 12, 2016 8:48 pm

R1200CL wrote:Logfile sent

Ok thx, we'll check if we see anything
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Re: Problem adding Tidal service to ickstream

Postby R1200CL » Thu Feb 04, 2016 5:30 pm

Problem solved.

Logged into IckStream.com. Deleted Tidal, as I noted no email to my account. Activated Tidal. Problem solved.
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Re: Problem adding Tidal service to ickstream

Postby remd » Fri Feb 05, 2016 8:49 am

Great! Thanks for the update
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