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no sound with Wimp / Tidal

no sound with Wimp / Tidal

Postby topse » Thu Aug 06, 2015 11:52 pm

Hi

I'm having problems with my Daphile / LMS Server running ickstream plugin an WIMP / Tidal. I see all my favorites of Wimp etc. but when i start to play music, i have no sound and after some seconds, it switches to an other track of the album. Ist this a jnon issue?

Thanks for help
topse
 
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Re: no sound with Wimp / Tidal

Postby remd » Sat Aug 08, 2015 10:51 am

Could you set the ickStream logs to "debug" in lms, settings, advanced, logging. Then try to play something from WiMP/Tidal and send us the server logs from lms, settings, information.
You can also send us the logs by email : support @ ickstream.com
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Re: no sound with Wimp / Tidal

Postby topse » Mon Aug 17, 2015 9:17 pm

This are the entry since trying playing Tidal Streams:

[15-08-17 19:34:21.0698] Slim::Formats::RemoteStream::open (95) Error: Couldn't resolve IP address for: tidal
[15-08-17 19:34:21.0701] Slim::Player::Song::open (471) Warning: stream failed to open [ickstream://tidal:track:47623804].
[15-08-17 19:34:21.2602] Plugins::IckStreamPlugin::PlayerManager::_performPlayerInitialization (336) Initializing Kueche (66FDC7BE-41AB-4888-A140-64C9827B0F8E)
[15-08-17 19:34:22.1499] Plugins::IckStreamPlugin::BrowseManager::__ANON__ (483) Failed to retrieve preferred menus for tidal: Cannot request non-HTTP URL
[15-08-17 19:34:22.1502] Plugins::IckStreamPlugin::BrowseManager::__ANON__ (191) Failed to retrieve preferred menus from cloud for Kueche:
[15-08-17 19:34:27.1549] Slim::Formats::RemoteStream::open (95) Error: Couldn't resolve IP address for: audio-pop.tidal.com
[15-08-17 19:34:27.1553] Slim::Player::Song::open (471) Warning: stream failed to open [ickstream://tidal:track:47623805].
[15-08-17 19:34:32.7757] Slim::Formats::RemoteStream::open (95) Error: Couldn't resolve IP address for: audio-pop.tidal.com
[15-08-17 19:34:32.7760] Slim::Player::Song::open (471) Warning: stream failed to open [ickstream://tidal:track:47623806].
[15-08-17 19:34:38.4056] Slim::Formats::RemoteStream::open (95) Error: Couldn't resolve IP address for: audio-pop.tidal.com
[15-08-17 19:34:38.4059] Slim::Player::Song::open (471) Warning: stream failed to open [ickstream://tidal:track:47623807].
[15-08-17 19:34:44.2184] Slim::Formats::RemoteStream::open (95) Error: Couldn't resolve IP address for: audio-pop.tidal.com
[15-08-17 19:34:44.2187] Slim::Player::Song::open (471) Warning: stream failed to open [ickstream://tidal:track:47623808].
[15-08-17 19:34:49.8526] Slim::Formats::RemoteStream::open (95) Error: Couldn't resolve IP address for: audio-pop.tidal.com
[15-08-17 19:34:49.8529] Slim::Player::Song::open (471) Warning: stream failed to open [ickstream://tidal:track:47623809].
[15-08-17 19:34:55.4679] Slim::Formats::RemoteStream::open (95) Error: Couldn't resolve IP address for: audio-pop.tidal.com
[15-08-17 19:34:55.4683] Slim::Player::Song::open (471) Warning: stream failed to open [ickstream://tidal:track:47623810].
[15-08-17 20:10:37.1590] Plugins::IckStreamPlugin::PlayerManager::_performPlayerInitialization (336) Initializing SqueezePlay (A0A781C6-1DB8-4C34-B009-4C41DD1ABF44)
[15-08-17 20:10:37.3601] Slim::Utils::Timers::__ANON__ (273) Error: Timer Slim::Web::HTTP::tryStreamingLater failed:

Any idea?
topse
 
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Joined: Thu Aug 06, 2015 11:49 pm

Re: no sound with Wimp / Tidal

Postby remd » Mon Aug 17, 2015 9:59 pm

You seem to have a network or DNS issue, as the logs show lms can't resolv audio-pop.tidal.com

Which should resolve to:
"dig audio-pop.tidal.com

; <<>> DiG 9.8.5-P1 <<>> audio-pop.tidal.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 40629
;; flags: qr rd ra; QUERY: 1, ANSWER: 4, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;audio-pop.tidal.com. IN A

;; ANSWER SECTION:
audio-pop.tidal.com. 279 IN CNAME audio-pop.tidal.com.akamaized.net.
audio-pop.tidal.com.akamaized.net. 16116 IN CNAME a950.w10.akamai.net.
a950.w10.akamai.net. 19 IN A 193.247.167.74
a950.w10.akamai.net. 19 IN A 193.247.167.67
"

Does any other service work ?
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Re: no sound with Wimp / Tidal

Postby topse » Mon Aug 17, 2015 10:06 pm

yes, thank you for your response, the problem was the automatic (DHCP) network setting for my LMS, after changing to manual IP Adress, everything seems fine...
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